From the moment a guest enters their guest room, hotels seek to provide an unmatched level of service and convenience. INTELITY, the leading provider of guest service management software, announces the perfect technological solution to help facilitate this effort, even for limited service properties.
Tablets equipped with ICE Lobby software can be stationed in a hotel’s lobby or other public locations, such as meeting rooms and retail areas. The self-service technology allows guests to quickly access a variety of services, including hotel information, local area information, maps and directions, Internet access, and transportation.
At the touch of a finger, guests can learn more about the hotel, look for a place to eat, get directions to local attractions, make restaurant reservations, find their way around the property, review transportation schedules, check-in for a flight, and print boarding passes. With direct access to these services through this virtual concierge, guests can avoid countless calls to the front desk or waiting in line to have their needs met. And ICE Lobby has already been installed in 65 hotels worldwide.