Support

The support team at INTELITY is at your service. Our goal is to provide you and your team with a frictionless experience and a key part of that is access to 24/7 global support.

INTELITY Legacy Customers

Our team responds to your inquiries within 2 hours of creating the ticket or 15 minutes for urgent issues 24/7/365. Urgent issues are defined as system outages, integrations outages and mobile key issues

KEYPR Legacy Customers

We will contact you when we transition support to intelity.com. Until then, please continue to follow these guidelines:

Our team responds to your inquiries within 2 hours of creating the ticket or 15 minutes for urgent issues 24/7/365. Urgent issues are defined as system outages, integrations outages and mobile key issues