We Are INTELITY
With over 10 years of experience providing the hospitality industry with some of the most advanced software and technology available, INTELITY has become the leader in guest experience and workstream automation.
With over 10 years of experience providing the hospitality industry with some of the most advanced software and technology available, INTELITY has become the leader in guest experience and workstream automation.
Founded by leaders with deep backgrounds in both hospitality and platform technologies, the company built successive tech iterations around key elements of the digital traveler’s journey.
These elements include many firsts including the first lobby guest-facing tablet system, the first digitized in-room service request system, the first hardware-agnostic Bluetooth mobile key solution, and the first out-of-the-box mobile app scalable to hotels of all shapes, sizes, and standards.
First Guest Services iPad Implementation
2010 at The Plaza Hotel New York
Our mission today remains much as was when we started on this journey more than a decade ago:
To provide our hotelier, residential, cruise, casino, and other customers with the most advanced guest experience platform available.
We provide a direct digital connection to guests, residents, and other end-users, while also supporting a suite of back-of-house workflow capabilities like ticketing, service recovery, and data intelligence. Though we have the guest and hospitality at heart, we are also not shy about our tech prowess. The INTELITY platform has been awarded a number of patents for the elegant technical solutions we have crafted.
2017 • 2018 • 2019 • 2020 • 2021 • 2022 • 2023 • 2024
INTELITY has been broadly recognized as the industry leader in guest experience technology. Our platform has been awarded by HTNG, Magellan, Hotel Tech Report, Built-in LA, Travel Weekly, and the World Travel Tech Awards for its innovation in the space.
The platform’s enterprise mobile offering has been delivering the most advanced features available, like contactless mobile check-in, mobile key, and mobile food and beverage, for some of the world’s top hospital and residential brands, including Hilton, Hyatt, Four Seasons, Fairmont, Hard Rock, and Oakwood.
We look forward to serving you.
At INTELITY, we are thought leaders and innovators. We’re at the forefront of the industry and are constantly growing and improving our platform to provide our customers with the most advanced solutions for their needs.
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INTELITY empowers luxury properties to simply deliver refined digital experiences.
