Contactless Guest Experience

Give guests unprecedented control over their stay and service with industry-leading mobile capabilities. From their own devices, guests can access information, make service requests, and more—providing a modern, mobile guest experience while also eliminating unnecessary guest-staff contact and increasing safety.

Key Products & Features

Guest Mobile Apps Buyer's Guide

Today’s guest is mobile-first, hotels must find a way to provide five-star service optimized for any device.

intelity mobile guest experience

Mobile Apps

Contactless Guest Access

Reduce physical contact between guests and staff, while encouraging communication before, during, and after their stay by implementing a native or web-based mobile app for your property or brand.

Mobile Check-In/Out

Skip the Front Desk

Enable guests to bypass the front desk and head straight to their rooms for a contactless mobile check-in and check-out experience. The inclusion of Mobile Key, abstracted payment capability, and ID verification ensure a seamless check-in process.

Mobile Key

Simple, Convenient Room Access

Provide secure, contactless guest access to rooms and common areas across your property. Plus, reduce front desk contact and unnecessary cleaning by replacing plastic cards with a safe, eco-friendly digital alternative.

mobile check-in digital keyless entry

Mobile Key Integrations

INTELITY BLE Lock Integration Miwa
INTELITY BLE Lock Integration Häfele
INTELITY BLE Lock Integration Onity
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INTELITY BLE Lock Integration Saflok
INTELITY BLE Lock Integration KABA
INTELITY BLE Lock Integration SALTO
intelity mobile guest experience

Mobile Food & Beverage

Contactless Ordering

With mobile dining, guests can order food from anywhere on the property, and get it delivered to their room without contact. Meanwhile, you can present upsell opportunities to maximize revenue.

Guest Marketing

Mobile Promotions

Reach your audience with personalized offers using push notifications and in-app promotions.

intelity mobile guest experience

Guest Messaging

Real-Time Communication

Stay in touch throughout the guest’s stay with SMS, in-app messaging, and push notifications, all from a single staff-facing interface.

Partnerships & Integrations

Connecting a Contactless Experience

For a fully contactless mobile guest experience to work, there are a lot of systems and hardware that need to play nice. With the most integrations and partnerships with industry-leading PMS, POS, BLE lock manufacturers, and more, our Mobile App connects to your tech stack to provide the seamless touchless experience guests expect.

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How Can We Help You Create a Mobile-First Guest Experience at Your Property?

Find out how the most comprehensive guest engagement and staff management platform can help you implement a convenient, contactless guest experience.

Download the One-Sheet

For additional information about our Mobile & In-Room Dining features, download the PDF one-sheet after filling out this short form.

Download the One-Sheet

For additional information about our Mobile Check-In solution, download the PDF one-sheet after filling out this short form.