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The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.

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PM Network Magazine: Do Not Disturb - Featured Image

PM Network Magazine: Do Not Disturb

“Many hotels have known that they would eventually need a mobile app, but thought they could put it off for a few more years,” says Ira Dworkin, CTO of INTELITY. “Now they’re asking us, ‘How soon can we get it running?'”

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In-app spending has risen to previously unimaginable heights—so why do some properties struggle to see ROI from their hotel app?

How to Actually Use Your Hotel App to Make Money

A hotel mobile app is worth every penny of its price tag—but only if you use it right, and that’s easier said than done. So here’s a head start for you: the three critical ways you can position your property and your app for success both before and after implementation.

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With the rollout of additional design modules, properties can layer in another level of hotel app customization to engage and satisfy guests.

Mix and Match: New Designs Enhance INTELITY App Customization

This year, INTELITY is adding some of the custom functionality created for our favorite custom builds to our app offering—layering in yet another level of customization for every property and brand. See how the additional designs can be used to engage guests, drive revenue, and deliver an excellent digital guest experience.

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The State of Casino Recovery: Part 1

Expert Perspective: The State of Casino Recovery Part 1

In the first part of a new series, casino expert Ben Keller answers a few of the most important questions casino operators are facing as they start planning their 2021 strategy. How is the industry doing? How is it changing? And what can casinos do to maximize revenue right now?

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The Secret to Raising Hotel Occupancy Rates

The Secret to Raising Hotel Occupancy Rates in 2020

Experts like McKinsey & Company and STR predict a slow, steady recovery curve, not an upward spike for the hospitality industry—and STR’s latest reports show American growth in particular is stagnating. But is there a way for hoteliers to buck the trend? Yes.

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A New Update on COVID-19 from CEO Robert Stevenson

A New Update on COVID-19

As we start to see the light at the end of the COVID-19 tunnel, CEO Robert Stevenson shares how the INTELITY team is continuing to support hoteliers, forming best practices for contactless service, and adjusting to the new normal.

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INTELITY Blog Future of Dining

The Future of Hotel Dining Is Digital

Hoteliers are in a tough position when it comes to dining—it can be high-risk and a loss leader, but hotels can’t afford to lose any revenue streams this year. So how can you bring back dining safely and profitably?

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Three benefits of using mobile key at your property

3 Benefits of Using Mobile Key at Your Property

Why is mobile key becoming so important to the guest experience? There are plenty of reasons, but let’s start with this: over half of the world’s population owns a smartphone, and consumers prefer using their phones to do everything. Now, that includes accessing their hotel room.

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