Ticketing

Our Ticketing solution provides management and staff with a central location to manage, track, and dispatch guest requests, work orders, and preventative maintenance.

intelity ticketing solution
ticketing task management

More Than a Simple Ticketing Solution

Get a high-level overview of all activity on your property in a single dashboard.

More Than a Simple Ticketing Solution

Get a high-level overview of all activity on your property in a single dashboard.

service recovery

Service Recovery

Resolve guest complaints in real-time with INTELITY’s Service Recovery feature. This portion of our Ticketing solution allows staff members to log guest complaints in the INTELITY Staff platform and track the steps taken to recover the service.

Service Recovery

Resolve guest complaints in real-time with INTELITY’s Service Recovery feature. This portion of our Ticketing solution allows staff members to log guest complaints in the INTELITY Staff platform and track the steps taken to recover the service.

preventative maintenance detail

Preventative Maintenance

Using our Preventative Maintenance feature, hotel management can ensure their equipment remains in excellent condition and significantly reduce operational costs by avoiding unexpected maintenance.

preventative maintenance detail

Preventative Maintenance

Using our Preventative Maintenance feature, hotel management can ensure their equipment remains in excellent condition and significantly reduce operational costs by avoiding unexpected maintenance.

INTELITY mobile work order checklists

Work Order Checklists

Streamline your day-to-day operations with our Work Order Checklists feature. Part of our Ticketing solution, this feature can improve your operational consistency and dramatically reduce the number of potential errors in multi-step work orders.

Work Order Checklists

Streamline your day-to-day operations with our Work Order Checklists feature. Part of our Ticketing solution, this feature can improve your operational consistency and dramatically reduce the number of potential errors in multi-step work orders.

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Manage All Activity from a Single Dashboard

Gone are the days where you have to check five different places to find out where your staff is and what they’re doing. Our Ticketing solution allows you to manage, track, and dispatch all staff activity from anywhere on your property.

Download the One-Sheet

For additional information about our Mobile & In-Room Dining features, download the PDF one-sheet after filling out this short form.

Download the One-Sheet

For additional information about our Mobile Check-In solution, download the PDF one-sheet after filling out this short form.