The Leading Guest Experience & Contactless Hotel Technology Platform
Enhance Guest Satisfaction, Streamline Operations, and Boost Revenue
A Complete Digital Concierge for Modern Hotels
Mobile Check-In & Digital Keys
- Let guests skip the front desk with secure mobile check-in and digital room keys.
- Reduce front-desk congestion and improve guest satisfaction.
- Fully integrates with major PMS and BLE lock systems.
Smart-Room Tablets & Guest Apps
- Provide an interactive in-room experience with digital compendiums, service requests, and smart room controls.
- Drive revenue through in-room dining and targeted upsell promotions.
- Custom-branded hotel apps on iOS, Android, and web.
Guest Messaging & Automation
- Automate guest requests, messaging, and service fulfillment with AI-driven tools.
- Personalized guest experiences through real-time analytics and engagement tracking.
- GEMS 2.0: The next-gen hospitality AI hub that connects guest touchpoints.
Increase In-Room Dining Sales
- Leave no revenue on the table and put more food on your guests’ plate. Intelity users increased IRD sales by 27% on average.
Unleash Staff Productivity
Reduce staff work hours by 12% on average. Elevate operations by streamlining staff management, service requests.
Why Top Hotels
Trust Intelity
- Used by top luxury hotels & resorts worldwide.
- Seamless PMS, POS, and IoT integrations.
- Proven to increase guest satisfaction, operational efficiency, and revenue.
- 92% guest engagement on promotions, 45% increase in mobile dining orders.
New: GEMS® 2.0 – The Completely Overhauled Core of the Intelity Platform
Experience the smartest way to manage hotel operations and elevate the guest journey.
GEMS 2.0 is more than just an upgrade, it’s the intelligent control center for every digital touchpoint across your property. Designed with flexibility, automation, and simplicity in mind, GEMS 2.0 empowers your team to work smarter while delivering seamless, personalized service.
Key Capabilities of GEMS 2.0:
“We’ve reimagined GEMS 2.0 to be invisible to the guest, but indispensable to your team.”
— Steve Proctor, CEO
Get a Personalized Demo – See Intelity in Action
Schedule a demo today and discover how Intelity’s AI-driven guest experience platform can transform your property.
Watch Direct Rebooking Rates Rise
Stop OTA fees bleeding out RevPAR. Our customers see an average lift to direct bookings of 4%.
What Users Are Saying
The platform allows us to make changes on the fly to in-room dining and other information that helped us achieve our guest satisfaction goals.
Ramon Serrano
Royal Blues Hotel
INTELITY’s Platform creates a seamless digital interaction by adding another avenue of communication.
Christopher Wylie
The Ranch at Laguna Beach
INTELITY is one of the industry’s leaders in providing guest-facing digital experiences for hotels.
Brennan Gildersleeve
Equinox Hotels
GEMS is an absolutely vital tool for managing reactive jobs.
Andras Goldsbrough
Bankside London
See the Platform in Action
Schedule a personalized demo for a guided tour through our hospitality platform.
