With a total of over 15 years of experience providing the hospitality industry with some of the most advanced technology available, INTELITY has become the leader in guest experience and workstream automation. Founded by leaders with deep backgrounds in both hospitality and platform technologies, the company built successive tech iterations around key elements of the digital traveler’s journey.
First Guest Services iPad Implementation, 2010
Our mission today remains much as was when we started on this journey more than a decade ago:
We provide a direct digital connection to guests, residents, and other end-users, while also supporting a suite of back-of-house workflow capabilities like ticketing, service recovery, and data intelligence. Though we have the guest and hospitality at heart, we are also not shy about our tech prowess. The INTELITY platform has been awarded a number of patents for the elegant technical solutions we have crafted.
2017 • 2018 • 2019 • 2020 • 2021
Speaking of awards, the INTELITY platform has been broadly recognized by Forbes Travel Guide, Inc., HTNG, Magellan, Hotel Tech Report, Built-in LA, Travel Weekly, and the World Travel Awards as both an innovator, and the industry leader in guest experience technology.
The platform’s enterprise mobile offering has been delivering the most advanced features available, like contactless mobile check-in, mobile key, and mobile food and beverage, for some of the world’s top hospital and residential brands, including Hilton, Hyatt, Four Seasons, Fairmont, Hard Rock, and Oakwood.
We look forward to serving you.
At INTELITY, we are thought leaders and innovators. We’re at the forefront of the industry and are constantly growing and improving our platform to provide our customers with the most advanced solutions for their needs.
The INTELITY management team is comprised of insiders from Silicon Valley and hospitality, including former executives of Hyatt, Hilton, Westmont Hospitality, Caesars, Facebook, Hewlett Packard, Fox Mobile, NXTV and SONY. Our board and advisors include former senior management from Hilton, Starwood, Aimbridge Hospitality, Disney, and CHMWarnick. INTELITY has offices in North America and Europe, and reseller partners located around the world.
Robert Stevenson is a tech and entertainment executive with more than 20 years of rich experience across a broad array of disciplines, including product and business development, marketing, engineering, and finance. Prior to the formation of INTELITY, Robert served as CEO of KEYPR, helping to lead the company to significant growth and also, Head of Content Strategy for Oculus, the world’s largest VR & AR platform purchased by Facebook for $3Bn. Robert was also Chief Product Officer at Sony Computer Entertainment’s GAIKAI, acquired for $380M, with a corporate reporting line into Sony Interactive Entertainment, where he led the global brain trust behind the world’s largest game streaming service, PlayStation Now. Robert has an MBA from Northwestern University’s Kellogg School of Management and has completed undergraduate studies in Design and Computer Science at North Carolina State University. He is a seed investor in a number of tech and F&B start-ups and works with young entrepreneurs and advisory boards to help them reach their goals. When Robert is not focused on building great businesses, he spends his time with family, friends, and wine… often in joyful combination.
Mark Anderson has two decades of executive experience in the technology industry. He co-founded KEYPR in 2014 and served as the company’s Chief Operating Officer (COO), overseeing finance, operations, and field and client services before the company merged with INTELITY. Before 2014, he was COO of Sony Computer Entertainment Company’s GAIKAI, overseeing operations and finance for the world’s largest game streaming service, PlayStation Now. He was COO of Fox Mobile Group and CFO of Sony Pictures Digital, where he oversaw finance, strategic planning, and corporate development, including work on several mobile, cloud-based services designed to drive fulfillment efficiencies and consumer satisfaction. Mark is a graduate of UCLA. He is a great cook and a mediocre guitar player.
Brian Wynne directly oversees INTELITY’s legal and business affairs, human resources and corporate operations, and he serves as the company’s corporate secretary. He has extensive global experience working in the mobile, technology, entertainment, and digital media industries. He has worked as Senior Vice President of Business Affairs, Operations & Legal at Freenet Digital; Senior Vice President of Business & Legal Affairs at Jesta Digital, where he was also the co-head of worldwide business and legal affairs; and Senior Vice President of Business & Legal Affairs Fox Mobile Group in Los Angeles. Brian also worked for Sony Pictures Entertainment, primarily in the business and legal affairs department at Sony Pictures Digital. Before joining Sony, Brian was in private practice in Los Angeles. He is INTELITY’s “Chief Los Angeles Dodgers and Rams Officer.”
Jeff Swanson is a versatile and highly experienced business leader who has acquired a wealth of international experience and a proven record of Management, Technology, Sales & Operations covering multiple business disciplines over the past 20 years. Jeff spent his early career in international roles for Adobe and was part of the initial team to setup AOL in Europe. He then moved into BPO and founded beCogent, a technology outsourcing company in Europe that grew to over 5000 employees and was sold to the global leader in the field. Jeff has focused on bringing technology companies to Europe and, most recently, has been European Managing Director for RMS – The Hospitality Cloud, a property management software developer. Jeff studied Economics and International Business at St Olaf and speaks fluent French. In his free time, Jeff is usually found on one of his horses and was recently captain of the Scottish Polo Team in a series of international tournaments in Newport, Rhode Island.
Senior Vice President of Sales Benjamin Keller brings over 15 years of hospitality industry expertise to INTELITY. He was previously Senior Vice President of Sales at KEYPR, which merged with INTELITY in 2018. Before KEYPR, he worked for Scientific Games (formerly Bally Technologies), where he oversaw software sales for the Central and Western United States and key corporate accounts. Benjamin has an extensive background working with both tribal and non-tribal operations in the hotel and casino-hotel space across the country. He is a graduate of the University of Idaho, or, as some call it, the “Harvard of the West!”
Erynn Torrenga is excited to have returned to INTELITY as its Senior Vice President of Sales, East. She previously worked at INTELITY from 2010 to 2013 as Vice President of Hospitality Sales before moving on to take a position with Cendyn as their Senior Director of Sales. Erynn has spent the majority of her professional career within the hotel technology space, initially as a co-founder of Metropolis Technologies, where she also served in various leadership roles for over 15 years, including Vice President of Business Development and Vice President of Sales. At INTELITY, she now focuses on further expanding the company’s presence in the hospitality, casino, and cruise markets while overseeing the East Coast sales team. Erynn has bachelor’s and master’s degrees in psychology from Northern Arizona University. She loves horror movies and is related to Wild West outlaws The Dalton Gang, who robbed banks and trains with Jesse James.
Sabir Jaffer co-founded KEYPR in 2013 and was the company’s Senior Vice President before it merged with INTELITY in 2018. He started in hospitality management as General Manager of various hotel assets owned and operated by Westmont Hospitality Group. In 2004, he formed Merit Hospitality Services, providing general hospitality consulting, acquisition and disposition, market repositioning, and hotel operations expertise. He has 25 years of experience in the lodging industry and now specializes in asset management and investment for hotel real estate. He is a Bob Marley fan; also, he and his wife recently set the goal of running across as many famous bridges as possible. Four down.
Theresa Robinson joined the INTELITY team in October 2019 as SVP of Enterprise Delivery. She has 20 plus years in the fin-tech space where she spent over 15 years managing enterprise software delivery teams in the US and Globally for Finastra. During her time at Finastra, she led the US operations in building out a global organization in India of 1000 people within a 15-month timeframe creating onboarding and training plans. Her experience includes building out a Project Management Office, leading large delivery teams for both custom and standard deliveries. Theresa also led business transformation programs where she simplified product offerings to improve the client experience Theresa also led business transformation programs where she provided an in-depth analysis of products in order to simplify product offerings to and streamline processes and improve the client experience. Theresa graduated with a Bachelor’s degree in Management Information Systems from the University of Central Florida. In her spare time, she enjoys going to the beach, fishing, and spending time with her children.
Celeste Fisher is a Certified Public Auditor with over 20 years of experience in the Finance and Audit industries, and currently serves as the Vice President of Finance at INTELITY. As a native of The Netherlands, she offers rich international expertise and has worked extensively throughout Europe and North America for companies of all sizes in varied industries, from Production to Service. Before joining INTELITY in October 2020, Celeste spent six years at Frontline Performance Group as their Global Corporate Vice President of Finance. In her free time, you can find her riding her Dutch bicycle across town, spending time with her kids, and visiting new places (especially anywhere with a beach!).
Matthew Lynch joined the INTELITY product team in 2019 and was promoted to VP of Product Management in 2020. He brings more than a decade of experience in hospitality, where he led mobile strategy for such brands as Four Seasons, Fairmont, and Delta Hotels. Most recently, he spent 4 years with Marriott where he oversaw the merger of Marriott and Starwood loyalty products on digital platforms. During his decade-long tenure at Accenture, he consulted internationally across industries to execute enterprise strategy. He has helped the largest hospitality brands engage directly with their customers via innovative mobile products and guest experiences. Born to parents in the airline industry, Matt’s hospitality roots run deep. When departing his Toronto base, Matt can be found on the ski slopes or with his wife traveling abroad, discovering local hospitality.
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