We love to partner with our customers and highlight the success they’ve experienced using the INTELITY platform. Here you’ll find some of our favorite customer success stories.
Chief Information Officer Paul Ballard shares how an innovative digital platform brings a modern “wow” factor to a new resort and casino designed around vintage Las Vegas glamour and personalized customer experience. Circa Resort & Casino was happy to avoid the old days of hospitality, when phone lines were tied up by service requests and […]
Many travelers today expect simplicity when they’re booking or completing a trip. And with more of the industry offering online and app-driven options, like securing a flight or rideshare, an increasing number of travelers choose to engage from a mobile device. For hoteliers, delivering “connected guests” the options they expect in the hospitality space comes […]
Connecting with and effectively marketing to guests are big pain points in the hospitality industry. In an age where guests are inundated with content and have endless accommodation choices available at their fingertips, it can be challenging for hoteliers to reach their guests and maintain their attention. Technology, though a key contributor to the abundance […]
How St. Lucia’s premier resort destination overhauled the overall experience for their guests and reduced printing costs using in-room tablets Modern-day travelers look for increased convenience when traveling and hotels are looking to technology to meet those expectations, which has redefined luxury within hospitality. With the desire for increased convenience, hotels looking to provide an […]
The downtown, luxury Indianapolis hotel sees its numbers of engagements, clicks, requests, and orders soar after launching Intelity’s guest service platform. Intelity, the leading integrated mobile and in-room technology provider for the global travel industry, has announced its full guest service platform is now live at the luxurious Conrad Indianapolis hotel. The award-winning hotel, located […]
When Stephen Johnston, Managing Director and General Manager of Boston Harbor Hotel, first heard some of the selling points about INTELITY’s hospitality technology platform, he was naturally skeptical. From increased revenue and guest satisfaction to a stronger ability to communicate with hotel guests, it sounded too good to be true. Understanding the growing importance for […]
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