The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Learn how hotels can prevent staff burnout and elevate guest experience during the post-lockdown holiday travel season. As the holiday travel season gets underway, hoteliers across the globe are preparing for a busier season than last year. Guests who were unable to travel for the holidays in 2020 are planning to make up for lost […]
Remote-workers are seeking out hotels, casinos, and resorts where they can combine business and personal travel. Learn how hoteliers can position their properties as enticing “bleisure” destinations. After over a year of moving to remote work, as the world continues to reopen, many companies have opted to keep “work-from-home” options in place. Employers save on […]
Discover the insights from the hospitality and technology leaders who hosted sessions on digital transformation, AI and Data, and more at HITEC Last week at HITEC, hoteliers, operators and hospitality leaders convened in Dallas to discuss the state of the hospitality industry and how technology fits into the new hotel landscape post-COVID. Although travel has […]
Technology solutions are often purchased for the now, but how can hoteliers make sure the tech they are implementing will be more than a passing fad or temporary fix? The path to technological success can feel like an uphill trek. Especially in times like these, when the hospitality industry has spent the last year trying […]
For hoteliers considering transitioning from on-site to cloud-based software at their property, here are a few ways making the change can elevate guest experience before, during, and after their stay. In the case of property management systems, there’s been a number of hoteliers who want to stick with the devil they know: on-site systems. While […]
As the hospitality industry struggles to fill staff openings and COVID variants present new health and safety concerns, see what hoteliers can do with the team they have to prevent guest experience fallbacks. With rising concerns about the Delta variant along with continuing staff shortages, the hospitality industry continues to grapple with how to operate […]
