Hotel

By making little tweaks across a property, hoteliers can improve hotel service quality When it comes to gaining a customer’s loyalty, positive review or enthusiastic referral, a hotelier must first ensure their hotel quality standards are not only met, but exceeded every single time. When guests know they can expect the same level of service […]

A September 2022 survey by the AHLA saw 87% of hotel respondents reporting staffing shortages. Could hotel technology be the answer to the hotel staffing shortage? Whether a boutique B&B, a multi-property chain, or a sprawling tropical resort, the industry is continuing to face a massive hotel staffing shortage post-pandemic. A survey of 200 hoteliers […]

Here are a few ways hotel technology can help your property benefit from one of the latest pandemic-driven travel trends: trip stacking Trip stacking is one of the latest travel trends to emerge from the pandemic, and it’s also predicted to be one of the biggest travel trends in 2023. But what exactly is it […]

One of the hottest hospitality trends for 2023 will be incorporating more technology in hotels. Will this be the year we see an even larger influx of hoteliers jump on the tech train? It’s no secret the hospitality industry suffers from a systemic underinvestment in technology. Normally, hoteliers spend about 2.5% of net room revenue […]

Discover how high-tech hotels featuring the latest in digital offerings are changing the hospitality industry As we enter 2023, today’s travelers are more dependent on technology than ever before. They book flights, order rideshare services, and board airplanes all through their mobile phones. So, why should their hotel stay be any different? An influx of […]

How to incorporate the latest trends in hospitality at your property in 2023 It’s hard to believe, but 2022 is almost over. As we enter the new year, now is a perfect time to evaluate your business and position it for success in 2023. One key way to do this is to tap into the […]