Partnership between brands will allow hotels to expedite the mobile check-in processes
INTELITY, the global travel industryās first integrated guest experience and staff management technology provider, is announcing its partnership with Acuant, a leading Identity Proofing Platform, to offer secure identity verification via the Intelity platform. Through this partnership, Intelityās customers will soon be able to offer their guests remote identity check as part of the existing mobile check-in process to further streamline the guest experience before they step foot onto a property.
āWe are excited about this partnership that combines our AssureID technology with Intelityās mobile check-in and mobile key delivery. This will enhance the guest experience at hotels worldwide and illustrates how we serve to reduce consumer friction and fraud simultaneously,ā said Acuant President and CEO Yossi Zekri.
Acuantās AssureID provides instant ID authentication and verification through Intelityās mobile guest apps, as well as the mobile SDK. Guests will be able to submit their ID for verification during remote check-in, and, upon confirming their identity, activate their mobile key, upgrade rooms, and further simplify the check-in process for front desk staff.
āAt Intelity, we make it our priority to improve the guest experience for our hotel partners. Friction at the front desk and delays at check-in remain ongoing pain points for guests and hotel operators alike,ā said Intelity CEO Robert Stevenson. āWith our platformās extensive suite of mobile capabilities and Acuantās ID verification platform, we are one step closer to a fully tracked, optimized and automated check-in process.ā