Partnership between brands will allow hotels to expedite mobile the check-in processes
INTELITY, the global travel industry’s first integrated guest experience and staff management technology provider, is announcing its partnership with Acuant, a leading Identity Proofing Platform, to offer secure identity verification via the Intelity platform. Through this partnership, Intelity’s customers will soon be able to offer their guests remote identity check as part of the existing mobile check-in process to further streamline the guest experience before they step foot onto a property.
“We are excited about this partnership that combines our AssureID technology with Intelity’s mobile check-in and mobile key delivery. This will enhance the guest experience at hotels worldwide and illustrates how we serve to reduce consumer friction and fraud simultaneously,” said Acuant President and CEO Yossi Zekri.
Acuant’s AssureID provides instant ID authentication and verification through Intelity’s mobile guest apps, as well as the mobile SDK. Guests will be able to submit their ID for verification during remote check-in, and, upon confirming their identity, activate their mobile key, upgrade rooms, and further simplify the check-in process for front desk staff.
“At Intelity, we make it our priority to improve the guest experience for our hotel partners. Friction at the front desk and delays at check-in remain ongoing pain points for guests and hotel operators alike,” said Intelity CEO Robert Stevenson. “With our platform’s extensive suite of mobile capabilities and Acuant’s ID verification platform, we are one step closer to a fully tracked, optimized and automated check-in process.”