The leader in hospitality technology looks to strengthen its foothold in tribal casino resorts
INTELITY®, the provider of the travel industry’s most comprehensive guest engagement and staff management platform, announced today that it will attend the 35th annual Indian Gaming Tradeshow & Convention, organized by the National Indian Gaming Association (NIGA). The event, taking place March 24-27, 2020 at the San Diego Convention Center, is the longest-running gaming tradeshow in history and the largest gathering of tribal leaders and casino executives in North America.
“Tribal Councils and their casino members consistently lead the way in introducing technology that improves the experiences of their guests and helps optimize their back-of-house operations,” said Robert Stevenson, INTELITY’s CEO. “Given our deep experience working closely with tribal casinos, our presence at NIGA is critical to strengthening relationships with key players and furthering our growth in this important market.”
INTELITY’s robust platform is designed to create a fully connected experience for casino hotel guests while providing properties with critical tools to streamline staff operations. The INTELITY suite of products includes in-room tablets and mobile apps containing guest-facing functionality, as well as a back-office dashboard that enables properties to capture detailed performance data. In addition, the INTELITY solution is modular and integrates with over 150 software and hardware systems, including PMS, POS, in-room controls, spa management, and loyalty programs.
The NIGA tradeshow is an annual cultural celebration of success, featuring expert panels and educational sessions for community members to learn, network, and exchange industry-specific ideas. Some of the future-facing topics that will be discussed at this year’s show include optimizing the ROI of hospitality technology and using guests’ phones to create a bespoke VIP experience while simplifying customer-staff interactions, among others.
INTELITY is currently deployed at some of the largest tribal casino resorts in the country, including Angel of the Winds Casino Resort, Wind Creek Casino, Mystic Lake Casino Hotel, and Black Oak Casino Resort among others. To learn more about INTELITY’s guest experience and staff management platform, visit us at Booth #806.