Every guest.
Every system.
One platform.
Nexus AI delivers faster service, anticipates guest needs, and empowers your team from a single, integrated platform. It streamlines operations, elevates the guest experience, and generates measurable ROI from day one.
The Suite Overview
The Nexus AI Suite is more than a collection of tools.
It is a connected ecosystem built to elevate every touchpoint across the guest journey. Whether you are responding to a request, managing a team, or uncovering trends in your data, Nexus works quietly in the background to keep everything connected, intelligent, and effortless. Explore each product below to see how they come together to power smarter hospitality.
Nexus AI Concierge
Give every guest a personal assistant.
Nexus AI Concierge responds instantly on mobile, tablet, or voice, providing on-brand, 24/7 guest support that feels human.
Nexus AI Concierge responds instantly on mobile, tablet, or voice, providing on-brand, 24/7 guest support that feels human.
Nexus Smart Service
Streamline service across departments.
Nexus Smart Service automates requests, routing, and maintenance with predictive insights and customizable workflows.
Nexus Smart Service automates requests, routing, and maintenance with predictive insights and customizable workflows.
Nexus
Smart Insights
Your hotel is talking.
Nexus Smart Insights makes sure you’re listening. See what matters, spot trends early, and empower your team with the right data.
Nexus Smart Insights makes sure you’re listening. See what matters, spot trends early, and empower your team with the right data.
Why Hotels Choose Nexus AI
Built for Operations. Powered by Intelligence. Loved by Hoteliers.
Respond Before
Guests Even Ask
Use real-time data triggers to automate upsells, adjust staffing,
and deliver service faster.
and deliver service faster.
Keep your existing
tech stack
Nexus connects seamlessly with your PMS, POS, CRM, and IoT
systems so you can modernize without rebuilding.
systems so you can modernize without rebuilding.
Give every team a full picture of the guest
Nexus creates a unified profile across systems, helping
staff personalize service at every touchpoint.
staff personalize service at every touchpoint.
Optimize
Operations
Nexus streamlines workflows between teams and tools, ensuring efficient operations behind the scenes.
What Users Are Saying
★★★★★ 5/5
INTELITY’s Platform creates a seamless digital interaction by adding another avenue of communication.
Christopher Wylie
The Ranch at Laguna Beach
★★★★★ 5/5
INTELITY is one of the industry’s leaders in providing guest-facing digital experiences for hotels.
Brennan Gildersleeve
Equinox Hotels
Start Smarter
Hospitality Today
Join the hotels that are transforming their guest experience with Nexus AI. Increase guest satisfaction, save time, and boost revenue from the moment you go live.