Turn Every Guest Interaction Into Action

From check-in to check-out, deliver faster, more personalized service while reducing complexity behind the scenes. Intelity unifies guest touchpoints and staff workflows into one connected platform for real-time results.

93%

Guest
Engagement

20 - 35%

Increase in In-Room
Dining Sales

45+

FTE Hours Saved
per Month

7%

Click-Through Rate on Digital Promotions

Elevate Guest
Engagement Connection Interaction
with Digital Concierge Solutions

Guests expect more than great service. They want instant access to everything. Intelity’s Digital Concierge connects them to amenities and information in real time to enhance satisfaction.

Mobile Apps

Guest Engagement from Anywhere

Mobile Check-In

Skip the Front Desk

Mobile Key

Keyless Entry via Smartphone

Guest Messaging

Communicate with Staff in Real time

Smart Room Tablets

No More Printed Collateral

Mobile & In-Room Dining

Contactless Ordering & Pickup

Casting

On-Demand Streaming Content

Voice

Alexa, Connect Me to My Guests

Ticketing

Track & Manage Work Orders

Content Management

Create Dynamic Digital Content

Digital Storefront

Increase Incremental Revenue

Business Intelligence

Make Informed Business Decisions

Device Management

Monitor Your Property's Devices

Digital Food & Beverage

Streamlined Room Service Solutions

Guest Messaging

Communicate with Guests in Real time

Guest Marketing

An Omnichannel Marketing Platform

Guest Feedback

Improve Your Service Recovery

Concierge

Organize & Manage Guest Requests

Streamline Hotel Operations with AI Hotel Technology

Intelity’s AI-powered GEMS automates workflows, centralizes operations, and helps teams deliver faster, more consistent service.

Seamless Integration with 100+ Hotel Systems

Intelity connects with PMS, POS, room controls, and over 100 other leading hospitality systems to create one connected tech ecosystem.

Step into the Future of Hospitality

Intelity’s AI-powered guest experience platform streamlines operations and boosts guest satisfaction.