INTELITY provides guest experience management services through mobile applications (the “Service”) owned and operated by INTELITY, Inc. (“INTELITY”, “we” or “us”). The Service includes the website located at https://www.intelity.com (the “Site”) and INTELITY mobile application(s) (“App(s)”) (collectively the “Platform”). This Privacy Policy (“Privacy Policy”) provides information on, and governs how, INTELITY collects, uses, processes, and discloses the information (“Data”) we obtain from you (“Users”, “you” or “your”) in connection with your use of the Service through the Platform. INTELITY understands that you care about how your Data is used and disclosed. We take your privacy seriously. This Privacy Policy also provides information on your Data access rights where applicable. INTELITY may update this Privacy Policy from time to time to comply with legal and regulatory requirements or to address changes to INETLITY’s Business and Operations Services (as defined in this Privacy Policy). Changes to this Privacy Policy shall be effective upon posting and as indicated by a new effective date.
The Service may be used as part of your stay at a partner hotel, multi-unit dwelling or other location (“Accommodation(s)”) for, among other things, to check-in, check out, view a folio, create/modify your profile, make reservations, or request products and services such as concierge, valet, housekeeping or in-room dining. Your use of the Service, including, without limitation, your use of an onsite INTELITY provided in-room tablet, or by downloading the App to your mobile phone or tablet device, indicates that you have unconditionally accepted INTELITY’s privacy practices, as outlined in this Privacy Policy. Please read our Terms of Use which also govern your use of the Service. When you use the Service to access a reservation with, the website of, or in connection with your stay at one of our Accommodations, you will be subject to the terms and conditions and privacy policy of the applicable website you are visiting or otherwise accessing. INTELITY’s Privacy Policy does not apply in these instances or to these websites.
Your name
Your email address
Your phone number
Your scheduled arrival and departure date
Your IP address
Your profile picture and other Data shared through your registration for the Service via a Social Networking Site (“SNS”)
If you are required to submit your ID when using the app’s Mobile Check-In feature to check-in to the hotel, the app may collect images you choose to submit, such as your identification card.
You may not opt out of the use of your Data for Business and Operations Services.
INTELITY may collect Data from you for the following Commercial Purposes:
You may opt-out of the sharing of your Data for Commercial Purposes.
And if you want to manage cookies from your mobile device:
For additional information and/or specific questions related to INTELITY’s Cookies policy please contact privacy@intelity.com.
If you have questions regarding INTELITY’s Privacy Policy, you may contact INTELITY via email at: privacy@intelity.com. Or you may write to us at:
INTELITY, Inc.
16501 Ventura Blvd., Suite 400
Encino, CA 91436
Right to Know. You have the right to know and see what Data INTELITY has collected about you over the preceding 12 months, including:
Right to Access/Data Portability. You have the right to access and obtain a copy of the specific pieces of Data INTELITY has collected about you over the preceding 12 months, upon verification of your identity.
Right to Correct. You have the right to request inaccurate Data INTELITY collected and maintains about you be corrected.
To opt out of the potential sale or sharing of your Data or to limit the use and disclosure of your Sensitive Data, click here and then click on “DO NOT SELL OR SHARE MY PERSONAL INFORMATION/LIMIT THE USE AND DISCLOSURE OF MY SENSITIVE INFORMATION”.
Right to Know. You have the right to know and see what Data INTELITY has collected about you, including:
Right to Access/Data Portability. You have the right to access and obtain a copy of the specific pieces of Data INTELITY has collected about you, upon verification of your identity.
Right to Correct. You have the right to request inaccurate Data INTELITY collected and maintains about you be corrected.
Right to Delete. You have the right to request that INTELITY delete the Data we have collected from you and direct our partners to do the same. Deletion of your Data is not absolute, however. There are exceptions under which INTELITY may retain your Data and where INTELITY is not required to delete your Data.
Right to Appeal. If INTELITY is unable to comply with all or a portion of your request, INTELITY will explain the reasons why. You may appeal the decision by resubmitting a request and INTELITY will inform you of any action taken or not taken in response to the request and explain the reasons for the decision within 60 days of receiving the request.
Right to Opt-Out of Targeted Advertising, Sale or Sharing of Data.
You have the right to direct INTELITY not to: (i) process your Data for the purposes of targeted advertising; (ii) sell or share Data INTELITY has collected about you to and with our partners. You have the right to limit the use and disclosure of Sensitive Data INTELITY has collected about you.
To opt out of the potential sale or sharing of your Data or to limit the use and disclosure of your Sensitive Data, click here and then click on “DO NOT SELL OR SHARE MY PERSONAL INFORMATION/LIMIT THE USE AND DISCLOSURE OF MY SENSITIVE INFORMATION”.
To request access to or deletion of your Data, or to exercise any other Data rights under VACDPA, you may contact INTELITY using any of the following methods:
Response Timing and Format. INTELITY will respond to a VA consumer request for access or deletion (“Request”) within 45 days of receiving a Request. If INTELITY requires more time, we will inform you of the reason and extension period in writing.
Right to Know. You have the right to know and see what Data INTELITY has collected about you, including:
Right to Delete. You have the right to request that INTELITY delete the Data we have collected from you and direct our partners to do the same. Deletion of your Data is not absolute, however. There are exceptions under which INTELITY may retain your Data and where INTELITY is not required to delete your Data.
Right to Opt-Out of Targeted Advertising, Sale or Sharing of Data.
To opt out of the potential sale or sharing of your Data or to limit the use and disclosure of your Sensitive Data, click here and then click on “DO NOT SELL OR SHARE MY PERSONAL INFORMATION/LIMIT THE USE AND DISCLOSURE OF MY SENSITIVE INFORMATION”.
Right to Opt-Out of Targeted Advertising, Sale or Sharing of Data.
To opt out of the potential sale or sharing of your Data or to limit the use and disclosure of your Sensitive Data, click here and then click on “DO NOT SELL OR SHARE MY PERSONAL INFORMATION/LIMIT THE USE AND DISCLOSURE OF MY SENSITIVE INFORMATION”.
Response Timing and Format. INTELITY will respond to a CT consumer request for access or deletion (“Request”) within 45 days of receiving a Request. If INTELITY requires more time, we will inform you of the reason and extension period in writing.
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INTELITY is the global provider of the most comprehensive guest experience and staff management platform in hospitality.
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