Improve Operational Efficiency
Ease administrative stress and reduce mistakes with GEMS, our Guest Experience Management System. Leverage insightful data and a suite of dedicated tools to automate and streamline daily operations, manage incremental revenue streams, and aid in elevating the guest experience.
Key Products & Features
Organize the Day-to-Day
Resolve customer complaints quickly, schedule preventative maintenance, and streamline operations from a single dashboard.
Engage Guests at the Right Time
Use multiple channels to reach your target audience when they’re most engaged. Advertise available amenities to your guests via mobile app and tablet while upselling with personalized offers.
Digital Menus & Ordering
Enable convenient, fully contactless dining experiences for guests by replacing hard-to-sanitize printed menus and in-person deliveries with simple digital ordering and touchless delivery.
Mobile Device Management
Keep the connected devices throughout your property up to date and running smoothly without disrupting your guests’ stay.