Adoption of hotel technology is the talk of the industry. About 54 percent of hoteliers plan to increase hotel technology budgets this year, and 19 percent plan to invest at least 9 percent or more of revenue on hotel IT needs. However, many in the industry express concern or frustration with the demands of expanded technological needs. A recent survey of hoteliers revealed the following hospitality technology challenges:
- Keeping pace with guest expectations: 43%
- Shortage of internal IT talent: 31%
- Not finding technology sufficient to meet needs: 19%
Our company is the leading hotel app developer and provider of sophisticated software to the hospitality industry. With leadership that has experience in both hotel and IT management, we’re able to understand the unique needs of this industry to deliver results that matter. It’s no wonder Intelity is trusted by more hotel brands and individual properties around the world than any other company in this space.
“Intelity is the leader in bridging the gap between technology and hospitality.”
Our company is the leading hotel app developer and provider of sophisticated software to the hospitality industry. With leadership that has experience in both hotel and IT management, we’re able to understand the unique needs of this industry to deliver results that matter. It’s no wonder INTELITY is trusted by more hotel brands and individual properties around the world than any other company in this space.
So just why are we the leading name in hotel guest engagement technology? Here are comments from a hotelier survey of our clients on why they chose to partner with INTELITY for their hotel guest technology needs.
Couples Resorts Director of Operations Abe Issa: “We selected Intelity based on the company’s incredible proven record for developing solutions that deliver results. We were impressed by their reputation and portfolio of clients, and after our discussions with them, we realized they had the ability to meet all of the desired functionality we needed as well.”
Stephen Johnston, Boston Harbor Hotel Managing Director and General Manager: “We tested different guest service technology, but we opted for Intelity’s solutions because of the capabilities beyond the basic features. Our hotel needed a partner that offers integrations with our other systems. We’re also excited at the prospect of removing the majority of paper from our rooms.”
Dream Hollywood General Manager Ayo Akinsete: “It’s an incredible way to elevate engagement and improve brand perception. We’ve selected Intelity for this partnership because they’re the leaders in bridging the gap between technology and hospitality.”
Playa Largo Resort & Spa General Manager Shakir Hussain: “Intelity was the only company we considered as a partner for this project. Based on their level of expertise, we knew they would be able to meet all our needs for providing a high-quality in-room guest experience.”
Edie Rodriguez, Crystal Cruises President and CEO: “A key component to my vision for Crystal to continue as a leader in redefining luxury is to embrace technology and allow it to help streamline our guests’ experience. Not only does the Intelity platform make a significant step in this direction, but it also helps us reduce our paper consumption and inform our guests in a more efficient way.”
