Upgrade Your Digital Guest Experience

We built a guest experience platform so you don’t have to. Unlock platform features your guests want through our API and upgrade the guest experience your existing app has to offer.
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How Our API Works with Your App

Get the guest experience features you want on the app you have, powered by the INTELITY’s Platform API. With INTELITY, hotels can remain competitive in today’s digital age without needing to start at the beginning. Like a blank canvas, we can provide the color you need to elevate your digital guest experience offerings.

Maximize Your Digital Guest Experience

Full Mobile Check-In

Mobile Key

Mobile Checkout

Service Request Automation

Guest Service Requests

Maintenance Requests

Mobile F&B Ordering

Contactless F&B Delivery

Smart Room Controls

Custom Digital Stores

Digital Advertising

Staff Management Tools

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Mobile Check-in & Mobile Key

Introduce Contactless Guest Journey

Extend your property’s reach while driving guest engagement before, during, and after their stay. From their own devices, guests can access information, make service requests, and more — providing an interactive, mobile guest experience while also eliminating unnecessary guest-staff interactions and increasing safety.

Service & Maintenance Requests

Connect Guest Digital Services

Power your application with the INTELITY platform, and unlock the digital experience your guest wants, while ensuring your team and your tech stack are connected. Keep guest satisfaction high by tracking and quickly responding to service and maintenance requests.
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Smart Rooms

Advance Your In-Room Experience

Elevate your hotel and casino guest’s stay with the smart-room experience. Offer guests digital access to your property from the comfort of their hotel room with integrations to service requests, dining orders, amenity reservations, room controls, and more with discrete and certified integrations with all major PMS, POS, and Spa reservation systems.

Mobile & In-Room Dining

Power Digital Menus, Ordering, & Delivery

Provide a seamless dining experience for your guests, while streamlining back-of-house operations with our INTELITY’s Platform API. With mobile and in-room dining, guests place their orders directly from digital menus featuring items from your property’s restaurants and bars. Once guests place their order, service requests are sent directly to staff, automating the process and enabling touchless delivery.
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Digital Storefront

Drive New Revenue Streams

From essentials to luxury items, offer guests a variety of products to discover, select, and purchase in digital retail stores, powered by the INTELITY’s Platform API. Including custom delivery location functionality gives your guests the luxury to select where they want the product delivered.

100+ Integrations

Couple Your Disparate Systems

Leveraging over 100 integrations with other leading technology and software providers, our platform extends the capabilities of your existing tech stack. Connect your PMS, POS, Ticketing, BLE Lock, and Room Controls with INTELITY’s Platform API to complete your hotel tech stack.

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Icons representing INTELITY integrations
GEMS Mock-up Requests Dashboard

Guest Experience Management System

Centralize Staff Operations

GEMS® enables your team to track, manage, and fulfill all digital guest experience features, while streamlining the day-to-day operations, all in one system. GEMS gives your team everything they need to elevate the digital guest experience.

Looking for More Out of Your Guest App?