The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
With each new challenge faced by the hospitality industry this year, hoteliers responded by adopting new technologies to support lean teams and deliver an enhanced guest experience. The year 2021 brought various challenges to the hospitality industry including continuing health and safety concerns, loss of revenue due to travel restrictions, and widespread staffing shortages. Many […]
In the age of mobile, see what travelers want most from a hotel’s guest app. Your guests are on their phone—pretty much all the time. And when they aren’t, you can bet their phones are close by. The pandemic motivated many hoteliers to pivot to mobile solutions for mainly safety precautions. But even as the […]
Read why there’s a rise in hoteliers using QR codes to link to their hotel’s guest app. QR codes that were once seen as cumbersome and outdated have experienced a resurgence due to the pandemic. Boosted by mobile phones’ recent ability to read QR codes without the need of a third-party app and the need […]
Discover key trend projections from Hotel Tech Report’s “Ultimate Guide to Guest Mobile Apps for Hotels: 2022 edition.” With the new year quickly approaching, many hoteliers are reviewing their tech budget for 2022. Since the pandemic, the industry has been making a shift to incorporate more mobile tech, and as technologies continue to advance, hoteliers […]
As budgeting season wraps up, here’s why many hoteliers are putting a greater emphasis on their tech budget. As the year comes to a close, hoteliers are in the midst of developing their 2022 budgets and looking ahead at what’s to come. What trends are on the horizon and how can hoteliers prepare financially for […]
For hotels with on-property dining, integrating ordering into their hotel’s app creates a better experience for guests and can offload pressure from dining and room service staff. Hotels with restaurants may be reluctant to add room service and other delivery options to their existing hotel app. Questions naturally arise: Is it worth the work to […]
