The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Deploying in-room tablets and other hotel tech can greatly promote sustainable hospitality From sustainable clothing to sustainable packaging to sustainable dining, more and more brands are continuing to do their part to protect our planet. And according to recent studies, today’s consumers appreciate it. Last year’s Global Sustainability Study found that 85% of consumers have […]
Utilizing hotel tech at your property can mitigate common travel pitfalls and recover the guest experience From delayed flights and lost luggage to forgotten items and COVID restrictions, even if a traveler is on vacation, the travel process can be a stressful one. According to a recent study conducted by tour operator Trafalgar, approximately 89% […]
What is one singular action that your hotel can take in Q4 2022 and early 2023 to lay a solid foundation for future revenue growth and evolving guest demands? Hotel operations have never had a silver bullet in this sense, but the long-term trend is that of automation and more tech-driven guest touchpoints to free […]
A recent Wyndham study reported 77% of all travelers currently prefer all-inclusive, seamless travel. Here are a few ways to make your guests’ stay feel all-inclusive — even if you aren’t an all-inclusive resort. After more than two years of turbulent travel plans, canceled flights and, ultimately, canceled vacations, traveler frustration seems evident due to […]
When your guest arrives at your hotel, use these touchpoints to encourage them to download your app! The moment your guest walks through the front door of your hotel, you can begin to encourage them to download your hotel mobile app. From a subtle to an obvious approach, there are a few creative ways you […]
Before your guests walk through the front door, use these digital touchpoints to encourage them to download your hotel app! Whether for business or pleasure, once a traveler has determined their destination and booked their stay, you don’t need to wait until they are on the property to engage and let them know about your […]
