The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Guest experience platforms create a symbiotic relationship where the benefits for wellness travelers and hotel staff reinforce each other In recent years, wellness travel has surged in popularity as more travelers seek rejuvenation, mindfulness, and holistic health during their getaways. While the concept of wellness travel has always revolved around relaxation and rejuvenation, hospitality technology […]
Enhance your hotel communications with these 5 keys for success Imagine this: There’s a busy holiday weekend coming up. Your hotel reservations are full and your property is fully staffed, ready to serve your guests. You’ve got a special onsite yoga class going on each morning, alongside special happy hour deals in your bar for […]
How to increase guest satisfaction in hotels using technology Guest satisfaction: It’s the most consequential initiative for a hotelier and their team. When a guest leaves your property satisfied, they’re more likely to become a repeat customer, while offering free marketing for your hotel via positive word-of-mouth. But, according to a Skift survey from February […]
A few ways to leverage technology to provide guests with a hotel stay they won’t forget There are many examples of how technology can help improve hotel guest experiences — from smart-room tablets placed bedside that allow guests to digitally place and track in-room dining orders to hotel-branded mobile apps that make it easy for […]
Three key ways in-room entertainment has been elevated thanks to hotel technology The adoption of hotel technology has changed nearly every facet of today’s hotel stay. From mobile check-in that is powered by a branded mobile app to booking a spa appointment from an in-room tablet, technology in hospitality has, in many ways, mirrored the […]
Four key ways hotel smart rooms with in-room tablets can actually save your property money, while driving non-room revenue When it comes to running a hotel, saving money is just as important as driving new revenue. One of the benefits of smart technology is that smart rooms equipped with in-room tablets can help your property […]
