The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Connecting Hoteliers to Guests at a Global Scale This article was originally published on Hospitality Technology on November 25, 2019. The Pew Research Center recently reported that over 5 billion people worldwide now have mobile devices, and many people travel with up to three devices. In addition, the availability of 4G or better cell networks […]
Given the worldwide increase in smartphone usage, it should come as no surprise that nearly two-thirds of travelers rely on mobile apps during trips. OTAs, rideshare companies, and airlines have embraced this trend and created seamless mobile experiences for travelers. For hotels, offering a mobile app can not only meet travelers’ technology-focused expectations but can […]
This article was originally published on Hotel Tech Report on November 20, 2019. Guests are increasingly interested in communicating with a hotel before, during, and after their stay via mobile apps for hotel management. They’re seeking an easy avenue to check-in remotely, explore amenities, and learn more about the property and surrounding neighborhood. Hotel apps […]
While at The Hotel Experience Expo in New York City, INTELITY CEO Robert Stevenson participated in a panel on “Measuring Funding and ROI of Your Technology Investment” alongside ALICE President & Co-Founder Alex Shashou, and Expedia Senior Director of Market Management Deb Surden. Moderated by AAHOA Secretary Neal Patel, the panel focused on how technology […]
How the tech-forward brand, YOTEL, is crafting a first-class guest experience Lodging Leaders recently published a podcast showcasing the innovative YOTEL brand, its ambitious plans to grow and scale, and its tech-forward approach to guest service. The podcast features YOTEL CEO Hubert Viriot and INTELITY Chief Technology Officer Christoper Grey, who weighed in on INTELITY’s […]
How Hoteliers Can Leverage Technology to Drive Incremental Revenue If you’re reading this, chances are you have a calendar of upcoming events and happenings that you’re juggling. This means your staff needs easy ways to send offers and promotions directly to guests. According to a new survey published by Kelton Research and SheerID, 84% of […]
