The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
What are some things to avoid in order to be successful with new hospitality technology? The benefits of upgrading a hotel with the latest technological advancements are multiple. Improved guest satisfaction, the creation of new revenue channels, and more efficient hotel operations are only a few of the positive results possible from utilizing the latest […]
Hospitality customer engagement technology could help innovate guest experience and revitalize loyalty programs. Improving guest engagement and experience is taking center stage on the list of priorities for the hospitality industry as reports emerge showing that guest expectations have rapidly evolved over the past few years. An increase in guest engagement can indicate an increase […]
Hotel keyless room entry is arguably the most talked about hotel technology trend currently available. It’s a game changer. Mobile access at hotels empowers guests with the ability to bypass the usual hotel check-in process. They skip traditional procedures and can head to their room more quickly to unlock their guestroom door through contactless mobile […]
Hotel technology helps Latin American hospitality rebound following turbulence. Latin American hospitality and tourism have experienced a bit of turbulence in recent years, with both highs and lows marking the industry’s performance. Hospitality investors largely express optimism in regard to this region, though. “We are in a moment where there is a slowdown of the […]
How is hotel technology empowering North American hospitality to better serve its modern staff and guests? North American hospitality has rebounded quickly following the economic recession, leading to a period of relative prosperity in recent years. Reports project that hotel occupancy rates will continue to break records through 2017, translating into increases in room rates […]
Hospitality technology will only succeed when it comes to providing insightful guest data through hotel system integration. It’s become commonplace for there to be several different hotel systems by various hotel technology vendors and software developers running at a single property. Such a reality means that many hotels have a fragmented back-end environment that can […]
