The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
What is the future of technology in European hotels? The European hospitality industry is stronger than ever. It’s one of the continent’s fastest-growing industries for employment, and hospitality investment in Europe exceeded its all-time high, increasing by almost 50 percent from 2014 to 2015. According to a 2015 report, investors in the European hospitality industry […]
A majority of travelers are not loyal to a hotel brand. How can hospitality technology improve the state of hotel guest loyalty? One of the top challenges faced by hospitality marketers, apart from increasing revenue, is better connecting with and engaging hotel guests. Customer experience has become one of the most important considerations for a […]
Asian hospitality technology is being spurred by the continent’s love of mobile. Asia has more mobile technology users than any other continent and is one of the world’s fastest growing mobile markets. On its own, China accounts for 28.3 percent of all smartphone users on the planet, and other Asian countries like Thailand and India […]
Could the development of African hospitality technology speed growth in the continent’s industry? The African continent is gaining traction as a major global force in the hospitality industry. The continent’s potential within this industry continues to grow, as several countries experience a boom in tourism and development, driving the necessity to accommodate the influx of […]
The Hotel Internet of Things revolution could be here. The Internet of Things (IoT) has long been a hot topic in the technology industry as the next progression in our digital era, but the hotel Internet of Things may finally also be realized. The simple definition for IoT, if there is one, is the increasing […]
Select-service hotels have to walk the line between full-service and limited-service properties in many regards. However, as demand for select-service hotels increases (topping demand for full-service properties by nearly 150%), investors are realizing that technology is not one of the items that can be cut back on. Overall, the primary appeal of select-service hotels to […]
