The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
New hospitality industry needs have reinvigorated interest in hotel cloud technology. Hotel cloud technology has been a topic of interest for some time, but it’s becoming a leading hospitality technology trend thanks to the acknowledgment of its numerous benefits and a push to accommodate the growing needs of tech-hungry guests. What is the cloud? Cloud […]
Borrow from Google to create the best hospitality app possible. Google has slowly but steadily been making headway when it comes to the travel industry, with a collection of mobile apps designed to make travel easier. Google Travel is a product capable of serving as a digital travel agent or trip planner and more. It […]
Will artificial intelligence find a place in hotels as an in-room virtual concierge? A recent article, “Talking Technology: is this what hotel guests really want?” brings to light a potential future hospitality technology trend that is still in its infancy. Voice assistant technology, such as Apple’s Siri and Google Now, has emerged as a next-step […]
Why Pokémon Go could mean the future of augmented and virtual reality in hotels is a promising one. You’re a rarity if you haven’t yet fallen prey to the addictiveness of the new Pokémon Go app or heard about its effects on the world around you. The concept behind Pokémon, a media franchise that was […]
There was a record attendance at HITEC 2016, and anyone who was present will tell you it was a flurry of sights and sounds. From awesome robots, like Savioke’s Relay the Robot, to a range of upcoming start-ups in the HITEC Entrepreneur 20X showcase, there were a large number of exhibitors at this hospitality technology […]
The benefits of hotel mobile apps are a hot debate throughout the industry. A sampling of those benefits includes Improved guest satisfaction, more efficient staff interactions, and better communication with guests, all of which increase a hotel’s competitive advantage. Yet, while leveraging mobile to result in increasing guest satisfaction and operational efficiency is a top […]
