Our hotel dining tech just got a massive upgrade. If you are looking to enhance guest experience and increase dining orders, read on.
It’s been a long year without large gatherings. But as summer rolls in, conferences, events, and reunions are back on the books. Over the coming months, vacations and events are going to be in full swing. And for hotels looking to recoup the losses of last year, now is the time to make sure you can capitalize on the potential dining revenue that comes with the return of business and leisure guests.
It’s no secret that people naturally gather around food. So how can you ensure your property’s restaurant draws in guests of all kinds, from families soaking up summer vacation to on-the-go colleagues catching up after a year apart? Simple. Make your food irresistible. Not just in taste, but easy to order and easy to pick up. For your guests but also for their friends and colleagues.
We’ll leave the delicious food part up to you. But we can help with the making-it-easy-to-get part. The INTELITY platform is ever evolving to fit the needs and wants of our customers and their guests. Which is why we are thrilled to announce that through our most recent digital dining update, anyone can order food for pickup at any restaurant a property has to offer.
So what’s this update all about?
Multiple Restaurants Can Be Featured
Now properties with more than one dining option can list the menus for all of their restaurants on the hotel app. This, paired with our recent addition of Carousel makes it easier than ever to feature different food items or locations based on the events happening at a property. For families or groups who want different apps, entrees, and desserts from different restaurants, browsing through a property’s unique menus can all be done in app.
Getting food delivered no matter where a guest is on the property opens up a world of opportunity for multi-restaurant hotels. Parents by the pool can order sushi for themselves and burgers for the kids without pausing the family fun. A player can get dinner and dessert brought to him without leaving the blackjack table. When guests have the freedom to eat and drink from any establishment no matter where on the property they are, the conversation around food shifts from “what is available?” to “what do I want?”
Anyone Can Order Pickup
Delivery anywhere on property is one thing. But the second added feature really seals the deal for a holistic digital dining experience. Our platform now allows for pickup as well as delivery. For business people who want to grab breakfast on their way out, for vacationers on their way to sight see, for anyone who wants restaurant-quality food on their way to the next thing: pickup is available.
And hungry customers don’t have to be checked in to order food for pickup. This opens a world of yummy opportunities for conference goers who want to grab a meal on the way to their next session, event goers who need a quick bite, or locals who want to bring up a snack to their friends’ room. The ease of downloading the app to instantly be able to order food whether or not they are guests will make meeting up at your property a no-brainer.
With these updates, the added opportunities for revenue are endless. All you have to do is make sure everyone knows how easy it is to order and pick up food from your restaurant(s). After that, your delicious food can speak for itself—and you’ll have guests coming back for seconds and thirds.
Bon appétit.
Want to see what else you can do with robust digital dining capabilities? Check out the Dining One-Sheet now.
