The hospitality technology company looks to increase its presence in tribal casino resorts
INTELITY™, the provider of the travel industry’s first and broadest enterprise guest engagement and staff management platform, will attend April’s National Indian Gaming Association (NIGA) Tradeshow & Convention in San Diego, CA. NIGA is the longest-running gaming tradeshow in history and the country’s largest gathering of tribal leaders and casino executives, with 184 nations convening.
“The modern traveler wants to experience the same seamless connectivity across a casino resort that they have in their own home. They expect technology to be a part of their experience,” said Benjamin Keller, INTELITY SVP of Sales. “The Tribal Councils have recognized this expectation and are giving their guests the solutions they want by implementing advanced hospitality technology across property.”
INTELITY’s platform offers a complete suite of guest engagement and staff management tools that fully integrate with other operational systems (PMS, POS, room controls, etc.) and loyalty programs to give casino hotels and resorts a better connection with their guests. Platform features like mobile ordering and messaging give staff the ability to engage with guests from anywhere on property and further encourage them to remain on the casino floor. The INTELITY platform gives operations teams a direct digital connection to their guests and the ability to place targeted promotions and offers in front of the right people, at the right time.
“INTELITY’s presence at NIGA is critical to building relationships with key players and furthering our expansion into the casino market,” said Keller. “The Tribal Councils and their casinos are leading the way in implementing technology that enhances the guest experience because they can adopt newer technologies at a quicker rate than most commercial brands.”
Currently, INTELITY is deployed at some of the largest tribal casino resorts, including Maryland Live!, Angel of the Winds Casino Resort, and San Manuel Casino.
The NIGA conference will feature panels and sessions where industry leaders will discuss casino resort operational issues and IT challenges, ensuring that technology does not take the “service” out of guest service, and metrics for assessment, among other topics.
To learn more about INTELITY’s guest experience and staff management platform, visit Booth #2509 or contact demos@intelity.com to schedule a demo at NIGA.
