New integration between hospitality award winners allows hoteliers to better manage guest interactions
INTELITY®, the provider of the travel industry’s broadest guest engagement and staff management platform, announced today that they have partnered with Mews, the premier property management system (PMS) for hotels and hostels. The partnership leverages the flexible and feature-rich Mews platform with INTELITY’s guest-facing and backend tools to provide a world-class experience for guests and staff.
INTELITY’s platform, in use in over 200,000 guest rooms across the globe, provides fully customizable solutions designed to bridge the connection between guests and staff. In addition to offering in-room tablets, customizable mobile apps, and a comprehensive backend staff management platform, the INTELITY solution is modular and integrates with over 120 software and hardware systems including PMS, POS, in-room controls, spa management, and loyalty programs.
Mews, winner of the Best Property Management System in Hotel Tech Report’s 2020 HotelTechAwards, has been modernizing the guest experience since 2012. By providing hoteliers with a rich set of features like an easy-to-use booking engine, email marketing technology, and rate optimization tools, Mews has bolstered its position as the fastest-growing PMS solution in the world. The company’s suite of open-network software is the industry’s first truly open API and contains a marketplace with over 300 integrations.
“At Mews, we’re passionate about changing the industry for the better, and are thrilled to partner with INTELITY as part of that mission,” noted Matthijs Welle, CEO of Mews. “Teaming up with the leading guest engagement platform in the market allows us to offer a groundbreaking end-to-end solution for hoteliers across the world.”
INTELITY’s staff-facing dashboard connects directly to Mews PMS, providing deep insight into guest behavior while enabling hotel staff to operate more efficiently. Properties currently using Mews PMS can seamlessly implement the INTELITY platform, unlocking insightful guest utilization tracking across an entire property or portfolio so that hotels can make real-time, data-driven decisions.
“Today’s hoteliers are looking for technology solutions that seamlessly integrate into their existing tech stacks,” said INTELITY Chief Technology Officer Ira Dworkin. “Our new partnership with Mews ensures that even more properties and their guests can experience the convenience and staff-saving features of the INTELITY platform combined with Mews’ industry-leading property management tools.”