With INTELITY smart-room tablets, the resort will streamline digital services and offerings for guests and staff
Los Angeles, CA (July 12, 2022) – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a new partnership with InterContinental Buckhead Atlanta. The property plans to introduce the INTELITY platform with smart-room tablets to provide hotel guests with a more digital, upscale experience.
InterContinental Buckhead Atlanta brings a newly reimagined luxury lifestyle experience to the cosmopolitan Buckhead neighborhood of Atlanta with spacious newly renovated guest rooms and suites, a transformed stunning and sophisticated lobby, and garden reminiscent of a classic manor home with Southern charm. The reimagined Gala Ballroom space, an exceptional InterContinental Club Lounge, and flagship restaurant, The Americano, helmed by celebrity chef Scott Conant, establish the InterContinental Buckhead Atlanta as the leading luxury destination.
“Our hotel’s sophisticated new design sets an idyllic scene. With this luxurious atmosphere, we wanted to find a way to elevate the individual guest rooms and suites with top-of-the-line digital technology,” said Gerasimos Ferentinos, General Manager at InterContinental Buckhead Atlanta. “When we discovered INTELITY’s guest experience platform and smart-room tablets, we knew it was the key to delivering and exceeding the service expectations of our guests.”
The INTELITY smart-room tablet will automate guest services and enable contactless communication between guests and staff for the InterContinental Buckhead property. The resort tablets will offer guests access to services, amenities, dining, and more with a digital device they are accustomed to using, creating a digital replacement for expensive and difficult to clean print compendiums and collateral. The smart-room tablets will provide efficiency to manage digitized dining menus and service offerings in a seamless fashion.
“We are excited to welcome InterContinental Buckhead Atlanta to our large roster of hotel and resort customers embracing a digital guest experience,” said Benjamin Keller, SVP of Sales, INTELITY. “With the INTELITY smart-room tablets, the guest journey will be more seamless, convenient, and memorable while easing the back-of-house workflow for IHG’s team.”
For more information about the INTELITY platform or to request a demo, please visit intelity.com/demo.
INTELITY is the global leader in contactless guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY has won numerous awards including becoming the “Official Guest Engagement and Staff Management Platform Provider” of the distinguished Forbes Travel Guide. The INTELITY platform is used at boutique hotels, casino-resorts, luxury residences, global hotel brands and more in over 60 countries across 6 continents. For more information, visit www.intelity.com.
About InterContinental Buckhead Atlanta
As the leading luxury hotel in Atlanta’s affluent Buckhead community, InterContinental Buckhead Atlanta has redefined the city’s hospitality standard since opening its doors in November 2004. Now with a full top to bottom renovation slated to be complete Summer 2022, InterContinental Buckhead Atlanta makes home to 422 stylish rooms, including three Presidential style suites and a redesigned InterContinental Club Lounge on the 21st floor offering unparalleled city skyline views. The hotel offers an array of amenities to enhance the InterContinental hotel guest experience, including a new upscale Italian American eatery The Americano by celebrity chef Scott Conant, a year-round heated saltwater pool, an expansive outdoor garden, extensive meeting and events facilities, and a state-of-the-art luxury Ila Spa debuting Summer 2022. Located in Buckhead, Atlanta’s most pristine area, the hotel is just minutes away from the city’s iconic sights and destinations. For both business and leisure travelers alike, InterContinental Buckhead Atlanta is the city’s most sophisticated home away from home. For more information, visit InterContinental Buckhead Atlanta’s website.
About InterContinental Hotels & Resorts
The InterContinental Hotels & Resorts brand makes travel alluring, with insights from 75 years of experience. Each of our properties provides a gateway to the glamour of the InterContinental Life. As a brand, we aim to embody global sophistication through our superior, understated service and exceptional amenities. What makes us truly different is the genuine interest we show our guests through personalised and attentive services. We offer our most valued guests signature VIP services through a dedicated InterContinental Ambassador programme and an exclusive Club InterContinental experience. We connect our well-travelled guests to what’s special about a destination, so they enjoy authentic local experiences that will enrich their lives. For more information and to book, visit www.intercontinental.com, and connect with us on Facebook and Instagram.