The tech industry veteran drives INTELITY as it changes the landscape of guest experience and staff management technology
Los Angeles, CA (May 18, 2023) – INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today that company CEO Robert Stevenson has been named the TravelTech CEO of the Year by the TravelTech Breakthrough Awards. With more than 1,250 nominations from across the world, the annual TravelTech Breakthrough Awards recognize the top companies, products, and services in the travel and hospitality technology industry as judged by senior industry professionals.
As INTELITY CEO, Stevenson, who has more than 25 years of tech executive experience, leads a team of seasoned hospitality and technology professionals to drive the company’s growth, ensuring hoteliers not only have the technology they need to improve the guest experience, but also the support staff needs in operations. The INTELITY platform offers the broadest range of guest experience features available. Hotels can offer their guests branded mobile apps with full mobile check-in, mobile check-out, ID, health and safety, payments, and keyless entry capabilities, as well as smart-room tablets. Additionally, hotels can offer their staff access to robust ticketing and staff operations tooling with GEMS®, INTELITY’s back office Guest Experience Management System, and 100-plus integrations with other leading hospitality tech providers.
“Travelers want to be more connected than ever and they want the ease-of-planning they’re used to in other aspects of their lives,” said Bryan Vaughn, Managing Director of TravelTech Breakthrough. “This year’s TravelTech Breakthrough winners are passionate about what technology can do to over-deliver on these expectations and enhance the travel experience. They represent the best in the industry, progressively developing and refining breakthrough TravelTech solutions, and we are thrilled to recognize these innovators in the 2023 TravelTech Breakthrough Awards.”
Stevenson, an early seed investor in the company, has focused efforts not only on marketing and sales, but also on the development of a comprehensive product offering. Under his leadership, the latest step in INTELITY’s evolution, Platform R5, representing the 5th generation of INTELITY’s tech base, has been rolling out to customers since late 2022. Equipped with features to promote a modern interactive guest stay, the Platform R5 launch has continued to enrich the check-in process for guests and simplify ticketing and staff operations. In addition to features like 1-Click Mobile and ID capture and geofenced mobile key activation, INTELITY has introduced a new integration stack, further improvements in configuration tooling, and lower latency reservation synching.
“I am honored to be named CEO of the Year by the TravelTech Breakthrough Awards,” said Stevenson. “When I first started this part of my career journey, we had less than 20 hotels on our platform, not enough computers to go around, and several weird, free conference calling services. But we had a small team with big hearts. We have long resolved our computer and video conferencing needs and are now approaching an amazing 1,000 properties on-platform. Our team has also grown, and our hearts have carried us through a challenging pandemic, as well as tremendous expansion. This shows our deep commitment to paving the way for the future of hospitality technology, and we will continue to do so alongside our mission of providing our customers with the most advanced guest and staff platform on the market.”
For more information about the INTELITY platform or to request a demo, please visit intelity.com/demo.
About INTELITY
INTELITY® is the global leader in guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY’s Guest Experience Management System, GEMS®, offers a full operations hub for staff to manage all back-of-house logistics. GEMS provides a suite of dedicated tools to automate and streamline daily operations, manage incremental revenue streams, report insightful business data, and aid in elevating the guest experience. INTELITY has been designated Forbes Travel Guide’s “Official Guest Engagement and Staff Management Platform Provider” and is utilized in more than 70 countries across six continents. For more information on the INTELITY platform, visit www.intelity.com.
About TravelTech Breakthrough
TravelTech Breakthrough is a global provider of market intelligence and independent technology industry recognition programs that help innovative companies, people and products BREAK THROUGH the world’s most competitive technology markets. Our program participants understand the brand-building value of trusted validations and industry recognition. Our awards programs help companies improve brand recognition and performance to truly drive business results. For more information, visit www.traveltechbreakthrough.com.
