The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Now that more adults in the US are getting vaccinated, should hotels require guests to prove COVID immunization? Here’s what to consider before deciding. With just over 45% of adults in the U.S. partially or fully vaccinated and over 70% of adults planning to travel over the next few months, the topic on everyone’s mind, […]
Summer vacation is back in a big way—here are three ways to capitalize on America’s travel plans. As of this month, over 70% of Americans have plans to travel for the summer. After being cooped up for a year, travelers are ready to explore new places, see their friends and family, and spend their saved […]
It’s a new world and a new way of operating—one where sustainability will play a huge role in hospitality success. As many countries begin to get the pandemic under control, the climate crisis has returned to the forefront of discourse and planning for industry leaders and politicians. Back in February, UN Chief António Guterres, told the […]
Examining five bold predictions from April 2020 in light of accelerating vaccine rollouts and the start of a transition back to normal one year later. Last year, in the thick of global shutdowns, we gathered five bold predictions from hospitality industry leaders at companies like Marriott and Trivago and painted a picture of what the […]
Occupancy rates are rising, but many hoteliers are wary of scaling staffing back up in the wake of last year’s losses. To prevent overwhelmed staff and compromised service in the wake of travel’s return, hoteliers can use tech to fill in the gaps. Here’s how.
“When systems aren’t talking to each other…it’s operational madness. You just can’t keep track of that, and it’s the guest that falls through the cracks as a result.” See the best insights from Tuesday’s webinar with HFTP and Infor now!
