CEO Update Banner Image
A Final Update on COVID-19

Executive Insight: 4 Ways Digital Solutions Can Improve Your Operations

EXECUTIVE INSIGHT

This post provides insight directly from a member of our executive committee, CEO & President David Adelson.

I read something this week that really caught my eye and made me pause. A quarter of all hoteliers still currently use pen-and-paper (or manual) methods to manage operations, while nearly 2 in 10 have no structured hotel management system outlined at all, according to a new study by Software Advice.

Although many hotels and brands have begun to embrace technology, mainly to improve relationships with guests, these eye-opening statistics reveal there is still a way to go before hospitality begins to catch up with many other industries.

Here are four ways that the right digital tools can drastically improve an organization’s operations.

Do More with Less

With technology, you can better manage resources to ensure that you’re using what you have to full potential. You’ll be able to monitor guest rooms, inventory and staff more effectively in order to eliminate unnecessary costs.

Increased Productivity and Efficiency

Automating basic processes reduces the need for your management and staff to waste time completing tedious tasks, such as data re-entry, that can be both exhausting and demoralizing. By spending less time on such things, they can instead focus on engaging with your guests and working on projects that will provide greater benefit to your organization.

And by keeping employees feeling fulfilled and satisfied, you actually save money, as losing an employee can cost a business between $10,000 and $30,000.

Reduced Opportunity for Errors

Have you ever had to do something repetitive and accidentally made a mistake because you got distracted or bored? Businesses reportedly lose up to $600 billion each year due to distractions in the workplace. Using digital systems for this kind of work, such as data management, can minimize the number of human errors and reduce time spent on do-overs or corrections.

Get to Know Your Business Better

These days, data is gold, and technology is opening doors when it comes to gaining actionable intelligence about customers and staff. Digital systems can provide a bevy of information instantaneously, using only a fraction of the resources it would have taken in the past to gather the same amount of data.

This information offers a window into learning more about your customers and your operations, and can then applied to make forecasts for your business future and create proactive strategies to respond to these expectations.

As technology becomes more advanced, we’ll see the things it’s able to help us accomplish expand. Hoteliers, make sure you stay aware of what’s available and invest in taking advantage of new innovation to avoid getting left behind.

Integrations

Download the Checklist

Fill out this short form to access the our Roadmap to Tech Success: 10 Questions to Ask Vendors Before Your Next Purchase.

[Product Name]

Download the One-Sheet

Fill out the following form to access additional information about …

Mobile Key

Download the One-Sheet

For additional information about our Mobile Key solution, download the PDF one-sheet after filling out this short form.

Mobile & In-Room Dining

Download the One-Sheet

Fill out this short form to access additional information about how we approach digital dining.

Guest Marketing

Download the One-Sheet

Fill out this short form to access additional information about using our platform to market to your guests.

In-Room Tablets

Download the One-Sheet

Fill out this short form to access additional information about our In-Room Tablets.

Integrations

Download the One-Sheet

Fill out this short form to access additional information and a list of our more popular integrations.

Smart Mirrors

Download the One-Sheet

Fill out this short form for more information about our Smart Mirrors solution.

Casting

Download the One-Sheet

For additional information about our Casting solution, download the PDF one-sheet after filling out this short form.

Live! Casino & Hotel Success Story

Download the One-Sheet

For additional information about Live! Casino & Hotel and how they saw success leveraging Guest Marketing, download the PDF one-sheet after filling out this short form.

Do Not Sell My Personal Information

In accordance with the California Consumer Privacy Act (CCPA) you have the right to opt out of the sale of your Data to third parties. Submit your request below to opt out of the sale of your Data.

INTELITY will review your request and respond within 5 business days.

Data Questions for CA Residents

Want to know more about your Data? Send us an email using this form and we’ll get back to you as quickly as we can.

Mobile Check-In

Download the One-Sheet

For additional information about our Mobile Check-In solution, download the PDF one-sheet after filling out this short form.