The latest innovation and trends in contactless guest experience and the products that are revolutionizing the service industry.
Select-service hotels have to walk the line between full-service and limited-service properties in many regards. However, as demand for select-service hotels increases (topping demand for full-service properties by nearly 150%), investors are realizing that technology is not one of the items that can be cut back on. Overall, the primary appeal of select-service hotels to […]
Robot hotels made headlines last year as hotels experimented with robot butlers, robot luggage handlers, and more. A hotel in Tokyo, Japan, made waves last year for staffing its front desk with robots. It’s definitely a draw for Henn-na Hotel, a name that means Strange Hotel when roughly translated. Being greeted by automated intelligence in […]
Planning a trip this year aboard a cruise ship? The thought of sailing away on crystal blue waters, sipping piña coladas while heading to an exotic location, and indulging in endless buffet options seem too good to be true. However, one drawback to cruise travel has long been limited Wi-Fi access and technology aboard ships. […]
For the hospitality industry, being competitive when it comes to attracting guests and gaining their loyalty has never been more important, but it is also more of a challenge in this digitally obsessed age with tablets, smartphones, smartwatches, and other devices, which are all increasing in prevalence. Creating a winning strategy with guests has been […]
staySky Resort Management provides a full menu of services encompassing all aspects of hospitality property operations, including human resource management, accounting, marketing, purchasing, centralized reservations, information technology. Vice President Sandy Wade has worked in sales, marketing and operational leadership positions for Hong Kong & Shanghai Bank UK, Virgin Holidays Worldwide, Access USA, and Integra Resort […]
As the Head of Global SEO, Valentine is responsible for driving organic growth at HomeAdvisor, the largest online local home services marketplace to match homeowners and pre-screened service professionals. He also consults and advises businesses to help them drive sustainable and profitable growth. In this interview, Valentine provides insight and tips into how hotels can […]
