INTELITY to Showcase Platform Updates at HITEC Toronto 2023 Header Image

INTELITY to Showcase Platform Updates at HITEC Toronto 2023


The leading hospitality technology provider will demonstrate the latest developments to its cloud-based, end-to-end guest experience solution at booth #2106

Los Angeles, CA (June 8, 2023)INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it will highlight exciting updates to its cloud-based platform, including mobile feature set enhancements, enterprise brand-level and API utilization examples, and the latest on Platform R5, during the annual Hospitality Industry Technology Exposition and Conference, HITEC®, from June 26–29, 2023, at the Metro Toronto Convention Centre.

HITEC, the world’s largest hospitality technology conference, combines expert-led education with an unparalleled exposition to showcase the industry’s top tech products and services. Produced by Hospitality Financial and Technology Professionals, HFTP®, a global nonprofit hospitality association, the event offers attendees essential education, access to top industry experts, and the resources to improve hotel operations and guest experiences.

“HITEC is the one time of the year where you can hear directly from the individual experts who are in the midst of planning strategy for the most significant hotel companies from across the world,” said Frank Wolfe, HFTP’s CEO. “We’ve seen increased popularity this year for a variety of reasons. But a major reason is that the industry can count on HFTP to deliver on its promise to help change the industry for the better. As a nonprofit organization, HFTP works to make our stakeholders’ jobs and professions better.”

During the four-day event, INTELITY will showcase the latest updates to the platform including; enhancements to its mobile check-in process with shared and multi-room digital keys, along with simplified ticketing for operations and IT team members. Additionally, INTELITY will showcase its latest platform APIs, offering customers the ability to connect the INTELITY platform’s leading features and integrations to customer-owned apps. The INTELITY platform continues to offer hotels, resorts, and casinos the broadest range of digital guest experience features. This includes customizable, guest-facing branded mobile apps with full mobile check-in, mobile check-out, ID capture and verification, health and safety checks, payments, and keyless entry capabilities, as well as drive non-room revenue and provide a full contactless guest experience. INTELITY’s smart-room tablets allow guests to digitally order in-room dining, adjust in-room temperature and lighting controls, review hotel compendiums, and more. Additionally, the platform includes INTELITY’s Guest Experience Management System, or GEMS®, a robust back-of-house ticketing and operations solution. Featuring more than 100 certified integrations with industry-leading systems, including PMS, POS, in-room controls, spa management, and more, INTELITY provides an extensive suite of solutions for independent and enterprise-level operators.

“Each year, HITEC brings together the top experts and technology in hospitality to move the industry forward, and INTELITY is excited to once again be attending this important event,” said Robert Stevenson, INTELITY CEO. “INTELITY is at the forefront of offering scalable guest and staff-facing solutions to increase non-room revenue and create an enhanced contactless guest experience for its hotel partners. We can’t wait to connect with industry colleagues and showcase our latest platform developments to key decision-makers.”

To experience the INTELITY Platform R5 at HITEC 2023 firsthand, visit booth #2106 or schedule a meeting during the show,



INTELITY is the global leader in guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY’s Guest Experience Management System, GEMS, offers a full operations hub for staff to manage all back-of-house logistics. GEMS provides a suite of dedicated tools to automate and streamline daily operations, manage incremental revenue streams, report insightful business data, and aid in elevating the guest experience. INTELITY has been designated Forbes Travel Guide’s “Official Guest Engagement and Staff Management Platform Provider” and is utilized in more than 70 countries across six continents. For more information on the INTELITY platform, visit

About HFTP

Hospitality Financial and Technology Professionals (HFTP), established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, with offices in the United Kingdom, The Netherlands, and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry’s pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world’s only hospitality-specific search engine,