Presenting the latest innovation and trends in hospitality technology and the products that are revolutionizing the service industry.
Say “Hello” to the new voice of guest service. INTELITY Voice, leveraged with Amazon’s Alexa technology has unlimited possibilities for guest service requests. Check out our top ten below. “Alexa, please turn on the lights.” “Alexa, turn the AC to 70 degrees.” “Alexa, ask the hotel to order me a caesar salad.” “Alexa, what time […]
The most successful hotels use technology to track and measure results on an automated basis. Not only is having reliable business analytics important but in today’s environment, it is crucial in making intelligent business decisions. However, tracking data and creating metrics can indeed be tedious work, especially if you’re tracking across different programs. Can you […]
Sometimes a story is best told through pictures. Guests have come to expect technology in hotels and get excited when technology makes their stay easier – whether it be with mobile check in and check out, messaging, mobile service requests or room controls. For our Inteliversary, we rounded up the top Instagram posts featuring Intelity […]
Hospitality can often have several definitions, but one main theme that stays consistent is catering to your guests’ real needs and desires. As technology is becoming more central to guests’ lives, their needs have changed. Hotels that adapt their guest experience to technology the fastest will be able to reap the benefits from this trend. Here […]
Voice-activated hotels can provide a new era of customer satisfaction by saving time for guests and staff, giving guests a personalized experience, and becoming a new amenity that your hotel can market. Here, we break down the voice-activated hotel room and what it can do for your guests. Saving time for your guests From tablets […]
Considering technology during the design process of a new hotel property can only promote innovative ideation and save on installation costs The discussion about technology has changed immensely over the past several years, and hoteliers worldwide have received the message: all guests, millennial, gen z, or otherwise, want mobile tech included in their experience. While […]
