Presenting the latest innovation and trends in hospitality technology and the products that are revolutionizing the service industry.
How to Use In-Room Tablets to Engage Guests in Their Rooms In-room tablets can be game-changers, so to speak, for casino resorts. In addition to guests being able to use in-room tablets for all the more familiar uses—such as requesting services, making reservations, and communicating directly with staff, as they would at any hotel—casino hotels […]
Mobile phones are practically universal these days with 77 percent of U.S. adults having a smartphone. Globally, 2.71 billion people use smartphones – about a third of the world’s population. It’s no surprise that hotels, casinos, and luxury residential properties are starting to implement mobile key technology into their operations. Also known as a digital […]
Give your guests the self-service check-in experience they expect Today’s travelers prefer to use self-service technology to streamline their travels. It’s no surprise that guests are more satisfied with hotels that are mobile-friendly, according to a recent study by J.D. Power and Associates. Another study conducted recently by Oracle shows that 90 percent of hotel […]
Connecting with and effectively marketing to guests are big pain points in the hospitality industry. In an age where guests are inundated with content and have endless accommodation choices available at their fingertips, it can be challenging for hoteliers to reach their guests and maintain their attention. Technology, though a key contributor to the abundance […]
Providing an exceptional guest experience is paramount to any hotelier, but the modern traveler’s desire for a highly personalized digital interaction has created a challenge. Implementing a tech platform that streamlines daily operations, staff workflows, and offers expanded communication tools will lead to elevated guest service, and free up staff time so they can focus […]
In an age when travelers expect instant service and immediate access to information, hoteliers must embrace technology that streamlines staff management and automates daily workflows so they can provide the best possible experience for their guests. Staff management and service optimization tools provide solutions to common pain points. This type of technology seamlessly connects staff […]
